First look · Tester feedback

Your first impression.

You're among the first inside. Five honest minutes from you will help us get the experience right before we open the doors.

About 5 minutes · Your answers are anonymous unless you choose to share your name.

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A few answers need a look

01 About you

Quick context so we can read your feedback properly.

Which team are you testing from? (required)

noon Emaar Other

Please choose your team.

Which app did you use? (required)

iOS Android

Please choose iOS or Android.

Device model & app version (optional) e.g. iPhone 15 Pro · app v1.0.3 · Samsung Galaxy S24

02 First impression

Before you analyse it — what did it feel like?

In a word or two, how did it feel? (required) A word or two, please.

Did it feel like Dubai Mall? (required)

Not at allCompletely

1 2 3 4 5

Please pick a rating.

How much would you trust it to shop? (required)

Not yetCompletely

1 2 3 4 5

Please pick a rating.

03 Getting around

How the experience handled while you used it.

How easy was it to find what you wanted? (required)

HardEffortless

1 2 3 4 5

Please pick a rating.

Was the split between Dubai Mall, Premium, Fashion Avenue and Lifestyle clear? (required)

ConfusingCrystal clear

1 2 3 4 5

Please pick a rating.

Did you finish what you set out to do? (required)

Yes Partly No

Please choose one.

If not fully — what got in the way? (optional)

04 The areas

Rate the parts you used. Skip any you didn't touch — including delivery & returns if you didn't get that far.

1 2 3 4 5

Browsing & product pages

1 2 3 4 5

Cart & checkout

1 2 3 4 5

Delivery & returns

1 2 3 4 5

Account & sign-in

1 2 3 4 5

05 Anything broken?

Bugs, dead ends, slow moments — the things to fix before launch.

Did you hit a bug or technical issue? (required)

No, it held up Yes, something broke

Please choose one.

What happened?

Where in the app? e.g. checkout, product page, search results

How serious was it?

Minor Annoying Blocking

Add screenshots (optional) Up to 3 images. They're resized in your browser before sending.

06 The verdict

The bottom line, in your words.

How likely are you to recommend shopping here? (required)

0 · Not likely10 · Very likely

0 1 2 3 4 5 6 7 8 9 10

Please pick a number.

The one thing we should fix first. (required) Tell us the one thing.

Anything else? (optional)

Happy to be asked more? Leave your name or email. (optional)

Takes about 5 minutes · Thank you for shaping the launch.

First look · Tester feedback

Thank you.

Your feedback is in. Every answer helps us get the experience right before opening the doors.

DUBAI MALL ONLINE

The Dubai Mall experience, online.